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FREE SHIPPING FOR ALL ORDERS OVER $75

Welcome to the Dollhouse

Shipping Policy

FREE SHIPPING ON ORDER OVER $75  (3-5 DAY PROCESSING)

We are located in Los Angeles, CA. this is where our orders are shipped from.

We utilize USPS as our primary shipping carrier. After your payment is authorized and verified, please allow up to 72 hours to process your order.

You will receive an email confirmation containing your tracking number when your order is shipped. If you do not receive your tracking information within 72 hours of purchasing, please send an email to shop@glenavarylachelle.com.

Please be mindful that orders placed on Friday will not be processed until the following Monday.

For orders under $75, rates will be calculated automatically at checkout, and is based on your zip code and order weight.

Delivery time will vary depending on your zip code and distance from our warehouse.

We do not ship Saturdays, Sundays, or holidays.

Our office will be unavailable during the following public holiday dates: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Years Day.

 
Any orders placed on these days, or AFTER cut-off on the day before, will be PROCESSED the following business day.

If your order has been shipped and you are experiencing a delay in receiving your order please contact USPS for further information. Unfortunately, we cannot guarantee that your packages will arrive on the listed date once the package is in the possession of USPS. It is the responsibility of USPS to ensure that your package is delivered at the listed delivery date. If you have questions about shipping and delivery please send an email to shop@glenavarylachelle.com.

 

Pre-Order Policy.
Items purchased on PRE ORDER are subject to delivery between 1-2 weeks of the estimated shipping date that is provided in the items description at time of purchase.